How does cleaning happen?

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    The apartment cleaning process in our property management company. General overview of how the apartment cleaning process works:

    1. Move-Out Inspection:

    When a tenant decides to move out of an apartment, we schedule a move-out inspection. During this inspection, a representative from our company evaluates the apartment's condition, including cleanliness.

    2. Cleaning Checklist:

    We provide tenants with a cleaning checklist that outlines the cleaning tasks they are expected to complete before moving out. This checklist may include cleaning appliances, floors, countertops, and other areas of the apartment.

    3. Tenant Cleaning Responsibilities:

    Tenants are generally responsible for cleaning their apartment thoroughly before moving out. This includes tasks like cleaning the kitchen, bathroom, floors, and walls. The goal is to leave the apartment in the same condition it was in when they moved in, aside from normal wear and tear.

    4. Professional Cleaning Services:

    In some cases, we may offer or require tenants to hire professional cleaning services to ensure that the apartment is cleaned to a specific standard. The cost of this cleaning service may be deducted from the tenant's security deposit.

    5. Security Deposit Deductions:

    After the move-out inspection, if the apartment is not cleaned to the required standard, we may deduct cleaning costs from the tenant's security deposit. This deduction is used to cover the expenses of bringing the apartment back to an acceptable level of cleanliness.

    6. Maintenance and Repairs:

    In addition to cleaning, we may address any maintenance or repair issues identified during the move-out inspection. This ensures that the apartment is ready for the next tenant.

    7. Move-In Inspection:

    Before a new tenant moves in, we may conduct a move-in inspection to document the condition of the apartment. This inspection serves as a reference point for assessing any damages or cleaning issues when that tenant eventually moves out.

    8. Routine Cleaning of Common Areas:

    We are responsible for the routine cleaning and maintenance of common areas within apartment buildings, such as hallways, lobbies, and shared facilities.

    9. Maintenance Requests:

    Tenants can submit maintenance requests for issues related to cleanliness or repairs within their apartments, which we should address promptly.



    Dynamic pricing
    Guest screening
    Check in/out
    Guest concierge


    Guest registration with the DTCM is a legal requirement in Dubai for vacation rentals and short-term accommodations. It helps ensure the safety and security of guests and maintains transparency in the rental industry.

    Typically, the property management company handles guest registration on behalf of the property owner. This ensures that the process is efficient and compliant with regulations.

    We require guests to provide their passport or Emirates ID information, including their full name, passport/ID number, and nationality, for registration.

    Guest registration is usually done at the time of check-in or shortly thereafter. It's essential to complete this process promptly to comply with regulations.

    We use the DTCM's online portal to submit guest information, including passport or Emirates ID details. This portal facilitates efficient and secure registration.

    Yes, there is fee for guest registration with the DTCM. However, regulations and fees may change, so it's important to stay updated.

    If a guest's stay is extended or if there are changes to their information, we update the registration with the DTCM accordingly to ensure accurate records.

    Guest registration typically needs to be done for each stay. Each set of guests staying at the property must be registered.

    Guests can expect a smooth and straightforward registration process, where they will be asked to provide their passport or Emirates ID information for documentation purposes.

    The DTCM takes guest privacy seriously and uses the information provided for regulatory purposes only. Guest information is treated with confidentiality.


    We're here to assist you. If you have any questions or uncertainties, please don't hesitate to ask. Our team is ready to provide you with the information you need!

    Feel free to ask us any questions you have

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